How to setup your shipping account with Shiprocket?

SmartBiz by Amazon has partnered with Shiprocket in order to help you set up shipping services for your e-commerce website.

Shiprocket is a third-party shipping aggregator that can automatically connect you with multiple shipping service providers to help you deliver your products. Depending on your requirements, they can help you deliver your products all over India.

How to set up your Shiprocket account?

The first thing you will need to do is set up your Shiprocket account with the following instructions:

Go to the ‘My Profile’ page on your SmartBiz account and select ‘Delivery Settings’.
Click on ‘Manage courier for delivery’ to start setting up your Shiprocket account. Alternatively, you can also set this up once you receive an order.

Select ‘Setup now’ to create an account.

Enter your email address
Click on ‘Proceed to create an account’.

Your Shiprocket account is set up now.

NOTE: In case you already have an account with Shiprocket, you can link your existing Shiprocket account by entering the corresponding email ID during account creation.

How to recharge your Shiprocket account?

Shiprocket is a pre-paid service. Therefore, in order to start using Shiprocket shipping services for delivering your online orders, you will now need to recharge your shipping wallet.

Once you have set up your Shiprocket account, click on ‘Add Money’ to add funds to your wallet and book a courier.
Enter the required amount of money to top-up your Shiprocket wallet balance. Please note that the minimum recharge value is INR 500..

You can add money using multiple payment modes – UPI, Credit card, Netbanking, etc.
Check out using your selected payment mode and complete your payment..

NOTE: The minimum recharge amount is ₹500.

You have successfully set up your Shiprocket account and recharged your wallet!

How to deliver an order with Shiprocket?

Go to the ‘My Orders’ page on your SmartBiz account
Click an accepted orders and select ‘Ship Order’ to initiate shipment process.

To ship using Shiprocket, select the delivery option ‘Courier Partner’

Select your pick-up location from your saved addresses (default or previously saved location). Alternatively, you can also add a new pick-up address if needed. Confirm and save your address.

Enter the weight of the package and its dimensions (length, breadth, and height) in centimeters to check shipment prices. Click on ‘Continue’.

Once you enter the dimensions and weight, you will see multiple courier options who can deliver this shipment for you.
You can check details for the courier partner, like their rating, delivery timelines,and shipping cost and choose your preferred option.

Check if there is sufficient balance in your Shiprocket wallet and complete your booking..
Ensure you have downloaded the labels for the order and pasted them on the package before handing it over. You can generate a shipping manifest as well from this screen.

NOTE: Shiprocket is a pre-paid delivery service so ensure you always keep your wallet topped up.

How to add a new pickup address for your Shiprocket account?

For shipment pickup, there is an option to add multiple pick up addresses in a dropdown.
This is not available in the Smartbiz app and you need to use the Shiprocket site to update this.
First step is to go to www.shiprocket.in and click ‘login’.
Login to your Shiprocket account using your phone number and OTP.

Then go to your ‘settings’ page and click on ‘manage pickup addresses’ under the ‘pickup address’ tab.

On this page, click on ‘Add Pickup Address’ and add your new address.

Once you have updated the new address, verify using OTP or IVR.
Update the OTP and click ‘Save Address’ to add the new pickup address.
Now go back to the Smartbiz app and you will see the new address in the dropdown for ‘pickup address’.