GETTING STARTED

How to enable online payments for your orders on your own website?

5 min. read
Jan 24, 2023
When creating and setting up your own online store, there are many things to keep in mind. SmartBiz by Amazon helps you to streamline your payments process with the help of PineLabs in order to ensure that you can continue running your business hassle-free, with timely payments and settlements for your online sales through your online store.

Let’s find out how you will be receiving the payments for your online sales..

How to apply for the PineLabs payment gateway?

In order to set up a payment gateway with PineLabs, you’ll have to:
  • Go to ‘My Profile’ on your SmartBiz account dashboard
  • Click the ‘Manage Payment’ button
  • Click ‘Connect’
  • Download and fill the PineLabs MAF form.
  • Send the filled MAF form and other required documents* to Pine Labs on email to initiate
    your KYC.

    Email to be sent:
    To: plural.signup@pinelabs.com
    CC: smartbiz-support@amazon.com

    Additional documents to be submitted:
    • Aadhar card (masked)
    • Pan card
    • Cancelled cheque/ Bank statement
    • GST (if registered business)
    icon: questions mark
    Note: Please mask the first 8 digits of your Aadhar card before signing it and sending it to Pine Labs
  • You will recieve an email from PineLabs to docu-sign the documents and the seller agreement.
  • icon: questions mark
    *Providing the correct e-mail address is mandatory and it is an extremely important step, as you will be unable to proceed further in setting up the payments process without completing this step.
You have successfully applied for Pine Labs payment solution services!. Pine Labs and SmartBiz support will reach out to you on your registered email ID with the next steps. If you don't hear back from us, you can write to us at smartbiz-support@amazon.com describing your issue and you will hear back from us.

Happy selling :)
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